Operations Management                                                       OM304

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Course Outline

Overview, Course Objectives, Pedagogy,  Students’ Responsibility : Click

Also see, at course outline,

1. Session-wise Course Content

2. Guideline Questions for preparing for Cases and Tutorials

Prescribed Text Books

1. “Operations Management (for Competitive Advantage)” by Richard B Chase, F Robert Jacobs, Nicholas J Aquilano & Nitin K Agarwal, 11th Edition, Tata McGraw  Hill.

2. “Service Management : Operations, Strategy, Information Technology” by James A. Fitzsimmons & Mona J. Fitzsimmons, 5th Edition (2006), Tata McGraw Hill.

Evaluation

1. Class Participation & Tutorials:15%
2. Case Presentation (Group): 10%
3. Quiz                            15%
4. Factory Visit Project: 15%
5. Mid-Term examination: 15%
5. End Term Examination: 30%